The short version
All retreat payments are non-refundable from the moment you book.
Every traveler needs travel insurance. Cancel For Any Reason coverage is your best protection.
Cancel 60+ days out and we fill your spot from the waitlist? You may be offered a credit, at our discretion. Inside 60 days, your booking is final.
Cancellations and transfer requests go to hello@ddytravels.com.
Booking + payments
A deposit holds your spot. The balance is due in installments by the final payment date on your retreat’s booking page.
If a scheduled payment is missed, you may lose your spot and any payments already made.
If you cancel
All retreat payments are non-refundable. Rooms, boats, guides and experiences are reserved and paid for far in advance.
More than 60 days before departure: if we fill your spot from our waitlist, we may offer you a future travel credit, or occasionally a refund. Either one is at our sole discretion and may be reduced by any costs we can’t recover. We’ll try to fill your spot, and we can’t guarantee it will be filled.
Within 60 days of departure: your reservation is final. No refunds or credits are issued.
Travel credits must be used within 12 months, apply only to DDY Travels retreats, and are non-transferable.
Transferring your spot
You may ask to transfer your spot to someone else. Every transfer needs our written approval, your replacement must complete our registration and participation agreement, and a shared room has to work for everyone in it. Any payment between you and your replacement is your responsibility.
Travel insurance is required
Every traveler must carry travel insurance that covers trip cancellation, trip interruption, emergency medical care and medical evacuation.
We strongly recommend Cancel For Any Reason (CFAR) coverage, and buying it the same day you book, because most CFAR policies must be added within a short window after your first payment. Insurance is how you protect your money if life happens. Traveling without the required coverage means you accept that risk yourself.
If DDY Travels cancels or changes a retreat
If we cancel a retreat, you receive a full refund of the payments you made to DDY Travels. Flights, hotels, visas and anything else you booked on your own are your responsibility, so book flexible fares when you can.
Itineraries may change because of weather, venue needs, local conditions or safety. We’ll swap in an experience of equal spirit whenever we can. Changes to individual activities don’t qualify for a refund or credit.
Delays, missed activities + early departures
No refunds or credits are issued for late arrivals, missed transfers, missed activities, meals or nights, early departures, personal schedule changes, flight cancellations, travel delays, illness, or anything else outside our control.
If a traveler’s behavior endangers or seriously disrupts the group, we may ask them to leave the retreat. No refund is issued, and any extra travel costs are theirs.
Cancel in writing
To cancel or request a transfer, email hello@ddytravels.com. Your cancellation date is the date we receive your email.
Your agreement
By making any payment for a DDY Travels retreat, you confirm that you’ve read and agree to this policy, including the non-refundable terms and the travel insurance requirement. The participation agreement you sign for your retreat includes these terms, and it controls if anything differs.
You agree to bring any payment question to us first at hello@ddytravels.com, and you agree not to initiate a credit card chargeback or payment dispute for anything covered by this policy.
Questions before you book?
Email hello@ddytravels.com. I’m happy to walk you through it.
Read the FAQs